Telephone Technique
This courses teaches participants how to use the phone effectively and is a 1 day course.
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This course covers the following areas:
- How to find out people's names.
- Dealing with PA's.
- Dealing with voicemail when it is being used as a filter.
- How to immediately gain attention if put straight through.
- Deciding whether to first write a letter or not.
- Responding to brochure requests.
- During the course, participants will practice their new skills by attempting to set up real meetings.
Interested in this course?
Then fill in the form on the right.


