Telephone Technique

This courses teaches participants how to use the phone effectively and is a 1 day course.

Course Content

This course covers the following areas:

  • How to find out people's names.
  • Dealing with PA's.
  • Dealing with voicemail when it is being used as a filter.
  • How to immediately gain attention if put straight through.
  • Deciding whether to first write a letter or not.
  • Responding to brochure requests.
  • During the course, participants will practice their new skills by attempting to set up real meetings.

Interested in this course?

Then fill in the form on the right.

 

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